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A customer attached an external drive to his notebook computer but the computer is not recognizing it. What should be considered?

  • A.The cables are attached firmly
  • B.The external drive has been pre-loaded with the appropriate driver
  • C.The external drive was attached before the computer was on
  • D.All of the above

Answer: D

Correct answer: All of the above

All three are worth checking: a loose cable, a missing driver, and the order of connection - some external interfaces are recognised only if the device is present and powered before the machine boots.

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