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An auditor finds that the sum of the measured departmental consumptions is 15 per cent below the billed total. The correct interpretation is

  • A.the difference is normal and may be ignored
  • B.the measurements should be scaled up to match the bills
  • C.some consumption is unaccounted for and must be traced
  • D.the bills are certainly in error and should be disputed

Answer: C

A gap of that size points at an unmetered load, a distribution loss or a measurement error, and closing it often finds the largest single opportunity on the site. Scaling the figures to agree conceals exactly what the audit exists to find.

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