Discussion
Which of the following are anticipatory services ?
(i) Newspaper Clippings
(ii) Reference Service
(iii) Indexing Service
(iv) Document Delivery Service
Answer: C
The anticipatory services are (i) and (iii): newspaper clippings and indexing service.
An anticipatory service is prepared in advance of any particular request, in anticipation of what users will need. A library clips and files newspaper items on topics of interest before anyone asks for them, and an indexing service indexes the literature so that it is ready when users search.
Reference service and document delivery are responsive (on-demand) services: they begin when a user asks a question or requests a document. So every option including (ii) or (iv) is wrong.
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