Discussion
ISO 9000 standard denotes the
Answer: A
The ISO 9000 standard denotes the consistent conformance of a product or service to a given set of standards or expectations, so the answer is A.
The ISO 9000 family sets out requirements for a quality management system, so that an organisation produces goods or services that meet the stated requirements every time.
Total customer satisfaction (B) is the goal of total quality management, but the standard itself is concerned with conformance. Stakeholders' issues (C) and a list of measuring techniques (D) are not what it denotes.
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