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"No customer in a thousand ever read the conditions. If he had stopped to do so, he would have missed the train or the boat." This expression made in Thornton V. Lone Parking Ltd. (1971) by :

  • A.Lord Denning H.R.
  • B.Scrutton L.J.
  • C.Mellish L.J.
  • D.Lord Wilberforce

Answer: A

The remark was made by Lord Denning (Master of the Rolls, printed 'H.R.').

In Thornton v. Shoe Lane Parking Ltd. (1971), on a ticket issued by an automatic machine at a car park, Lord Denning M.R. observed that no customer in a thousand ever read the conditions printed on such tickets, and held that onerous exemption terms must be brought fairly to the customer's notice before the contract is made.

Mellish L.J. gave the classic ticket-case judgment in Parker v. South Eastern Railway (1877). Scrutton L.J. decided L'Estrange v. Graucob (1934) on signed documents, and Lord Wilberforce is not linked with this quotation.

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