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The buying process for a consumer starts from :

  • A.Information search
  • B.Need recognition
  • C.Alternatives available
  • D.Purchase decision

Answer: B

The consumer buying process starts from need recognition.

The standard model has five stages: need recognition, information search, evaluation of alternatives, purchase decision and post-purchase behaviour. The process begins when the consumer notices a gap between the present and the desired state.

Information search, evaluation of alternatives and the purchase decision are the later stages, so they cannot be the starting point.

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