Discussion
Where the client is unable to understand the nature of the problem and the causative factors, the required assistance is called :
Answer: C
The assistance is called clarification.
Clarification is the casework technique of helping a client understand himself or herself, the problem and its causes more clearly, for example by pointing out connections between feelings, behaviour and circumstances. It is used when the client cannot see the nature of the problem or what is causing it.
Ventilation lets the client express pent-up feelings, which relieves tension but does not explain the problem. Exploration gathers the facts of the situation. Confrontation points out contradictions in what the client says or does and is used when the client is avoiding something, not when the client simply does not understand.
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