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In the Capability Maturity Model (CMM), which level represents "Defined" processes ?

  • A.Level 1
  • B.Level 2
  • C.Level 3
  • D.Level 4

Answer: C

The 'Defined' level is Level 3.

The CMM has five maturity levels: 1 Initial (ad hoc), 2 Repeatable (basic project management), 3 Defined (a documented, standard process used across the organisation), 4 Managed (processes measured quantitatively), and 5 Optimizing (continuous process improvement).

Level 1 has no defined process, Level 2 repeats past project successes but has no organisation-wide standard, and Level 4 adds quantitative measurement on top of the defined process.

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