Discussion
Psychological Approach to Industrial Relations describes :
Answer: C
The psychological approach holds that the problems of industrial relations are deeply rooted in the perception and attitudes of the focal participants.
On this view, conflict between management and labour arises because each side perceives the other, the issues and the situation differently, through its own attitudes, motives and frustrations, as Mason Haire showed in studies of how managers and union leaders perceived each other.
Seeing industry as a social world describes the sociological approach, stressing human relations among participants is the human relations approach, and basing relations on ethical and moral principles is the Gandhian approach.
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