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______ describe the process by which a course of action is selected to deal with a specific problem.

  • A.Decision-making
  • B.Goal setting
  • C.Strategic planning
  • D.Organisational planning

Answer: A

Decision-making is the process by which a course of action is selected to deal with a specific problem. The alternatives are weighed and one is chosen.

Goal setting fixes what is to be achieved, strategic planning sets the long term direction, and organisational planning is the planning of the structure of the organisation, so none of them describes the choice of a course of action for a given problem.

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