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Computer Hardware and Software Questions and Answers

63.

Your customer tells you the print quality of their dot matrix printer is light then dark. Which of the following could cause the problem.

Answer: B

Correct answer: Improper ribbon advancement

If the ribbon does not advance evenly, some characters are struck through fresh ink and others through a used part of the ribbon, so the print alternates light and dark. Paper thickness and head position would affect the whole page uniformly.

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66.

Which of these is an input device?

Answer: C

Correct answer: Scanner

A scanner converts a physical document or image into digital form and feeds it to the computer, so it is an input device. The other three are all output devices, sending information from the computer to the user: a printer produces a paper copy, a monitor displays it and a speaker sounds it. The common input devices are the keyboard, mouse, scanner, microphone, webcam, joystick, light pen, barcode reader, OMR and OCR readers, MICR readers used on cheques, and biometric sensors. A few devices are both, and those are worth naming because they are frequently examined: a touchscreen displays and receives touch; a modem both sends and receives; a network card does the same; and storage devices such as a hard disk or a USB drive are read from and written to. The test is simply the direction in which information travels.

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68.

Which of the following would be a logical first step in troubleshooting a PC?

Answer: B

Correct answer: Define the circumstances of the problem

Nothing can be diagnosed until it is known what happens, when, and what changed. Establishing that comes before opening the case or telephoning anyone.

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69.

What problem can occur if a printer cable is too close to a power cable?

Answer: B

Correct answer: EMI Electromagnetic Interference

A power cable carries alternating current, which radiates a magnetic field, and that field induces noise in a signal cable running alongside it. Crossing them at right angles, or separating them, is the remedy.

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70.

Which is the easiest component to environmentally recycle?

Answer: C

Correct answer: Toner cartridges

A toner cartridge is designed to be returned, cleaned and refilled, and manufacturers provide the packaging to send it back. Boards, batteries and cathode ray tubes all contain hazardous materials and need specialist treatment.

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