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According to Elton Mayo, a worker's performance is primarily related to

  • A.The worker's personality variable
  • B.Technological tools
  • C.Interaction setting in an organization
  • D.Socially acquired attitude of the worker in and outside of the factory.

Answer: C

According to Elton Mayo, a worker's performance is primarily related to the interaction setting in an organization. The Hawthorne studies showed that output depended on group norms, informal relations and the social setting of work more than on pay or physical conditions.

Personality variables and the worker's attitude acquired in society are also mentioned in human relations writing, but Mayo's emphasis was on the social group at work. Technological tools are stressed by scientific management, not by Mayo.

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