Discussion
Assertion (A) : Scientific management neglected the human side of the organisation.
Reason (R) : It viewed organisation mechanistically codes.
Answer: A
Both (A) and (R) are true and (R) is the correct explanation of (A).
F.W. Taylor's scientific management studied work as a set of motions to be timed, standardised and paid for, and treated the worker as an 'economic man' moved mainly by wages. That is a mechanistic view of the organisation: a machine whose parts are to be made efficient.
Because it saw the organisation as a machine, it left out feelings, informal groups and social needs, which is the neglect of the human side named in the assertion. The Hawthorne studies and the human relations school were a reaction to exactly this gap. The reason therefore explains the assertion, which rules out the other three codes.
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