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Human Relations Theory believed that people are :

  • A.Homogenous
  • B.Heterogenous
  • C.Atomistic
  • D.Economic men

Answer: B

The Human Relations Theory believed that people are heterogenous.

The Hawthorne studies of Elton Mayo and his colleagues showed that workers respond to their work as members of social groups, with their own sentiments, needs and informal norms. People differ from one another, and the same incentive does not move them all in the same way. The human relations school therefore treated workers as varied, social beings rather than as interchangeable units.

The 'economic man' view, that workers are moved by money alone, is the classical assumption the school rejected. Treating people as homogenous, all alike, belongs to the same classical view. 'Atomistic' describes individuals acting in isolation, which is the opposite of the group behaviour Hawthorne revealed.

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