Discussion
...................... ICT tool is essential for creating and managing bibliographies in research papers.
Answer: B
The tool is Reference management software.
Reference managers such as Zotero, Mendeley and EndNote store bibliographic records, insert citations into a manuscript and format the bibliography automatically in a chosen style (APA, MLA and so on).
Statistical software analyses data, spreadsheets organise numbers in tables, and project management software plans tasks; none is designed to create and manage bibliographies.
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