Discussion
A game played by five students, in their spare time, is to design quirky stories, which they narrate to one another in the form of Chinese whispers. The challenge for the members in the group is to reproduce the story completely. However, rarely are they able to achieve the target. The reason for their failure is indulgence in
Answer: C
The failure comes from marginal listening instead of active listening.
In Chinese whispers, each player passes a story on after hearing it once, and the story is distorted at every step. Marginal listening is half-hearted listening, in which the listener catches only parts of the message and fills the rest from guesswork. Active listening means full attention, checking understanding and retaining the details, which is what the players would need to reproduce the story completely.
Empathetic and sensitive listening are attentive forms that focus on the speaker's feelings; they would not by themselves cause the details of a story to be lost, so the other two pairings do not explain the failure, and 'None of the above' is wrong because marginal listening does.
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