Discussion

Match List I with List II.

List I (Term)	List II (Meaning)
a. Filtering	I. Information exceeding the processing capacity
b. Information overload	II. Language related
c. Semantic barrier	III. Undue anxiety about communication
d. Communication apprehension	IV. Manipulating information

Choose the most appropriate answer from the options given below:

Answer: C

The correct matching is a-IV, b-I, c-II, d-III.

Filtering is a sender manipulating information so it looks more favourable to the receiver (IV).
Information overload is when information exceeds a person's processing capacity (I).
A semantic barrier is language-related: words and symbols understood differently (II).
Communication apprehension is undue anxiety about communicating (III).

Option B swaps information overload with communication apprehension and semantic barriers.

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