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Choose the grammatically correct sentence.

  • A.The receptionist must answer courteously the questions what are asked by the callers.
  • B.The receptionist must answer the questions courteously of all the callers.
  • C.The receptionist should answer courteously the questions of all the callers.
  • D.The receptionist courteously should answer the questions of all the callers.

Answer: C

Correct answer: The receptionist should answer courteously the questions of all the callers.

Should states what is proper for the receptionist to do, which is what a rule of conduct expresses; of all the callers stays next to questions, the noun it belongs to.

Why the others fail:

  • the questions what are asked by the callers - what cannot serve as a relative pronoun here; it would have to be that or which.
  • answer the questions courteously of all the callers - the adverb splits questions from of all the callers.
  • The receptionist courteously should answer… - the adverb is placed before the modal, which is not the natural position.

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