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All of the following remain the customer's responsibility in software as a service EXCEPT

  • A.configuring the application appropriately
  • B.the data entered into the system
  • C.patching the application server
  • D.managing user accounts and access

Answer: C

Correct answer: patching the application server

Patching is the provider’s in software as a service; it is precisely what the customer is paying not to do. What remains theirs is everything specific to their own use: how the application is configured, the data they put into it, and who is allowed access. The last of these is the commonest cause of a software-as-a-service breach, since a misconfigured share or an over-privileged account is a customer fault, not a provider one.

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