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ATM is a ______ machine.

  • A.B2B
  • B.B2C
  • C.G2B
  • D.G2C

Answer: B

An ATM is a B2C machine.

An automated teller machine is a channel through which a business, the bank, delivers services directly to its customers: cash withdrawal, balance enquiry and deposits. That is the business-to-consumer model of electronic commerce.

B2B describes transactions between businesses, such as a manufacturer buying from a supplier. G2B and G2C describe services from government to businesses or citizens, such as online tax filing, and do not describe a bank's ATM.

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