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What is the first thing you could do to check for damage to a printer after receiving it?

  • A.Run MSD diagnostics
  • B.Attach it to a PC and print something
  • C.Check the cables
  • D.Unbox it and examine it for physical damage

Answer: D

Correct answer: Unbox it and examine it for physical damage

Damage in transit is visible, and looking for it costs nothing and risks nothing. Powering up a damaged printer or connecting it to a PC may make matters worse.

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