Discussion
A group brought together from different functions and levels of an organization to consider ways in which the organization's activities could be improved is called a(n):
Answer: B
Correct answer: process improvement team.
A process improvement team draws its members from several functions and levels precisely because a process crosses departmental boundaries, and the people who work at each stage are the ones who can see where it fails. That cross-cutting membership is what distinguishes it from a team within a single unit.
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