Discussion
Which is the last step of the Five-Step Problem Solving model ?
Answer: C
The key gives Evaluation of the situation as the last step.
Five-step problem-solving models typically run: identify and define the problem, analyse it and generate alternatives, select an alternative (decide), implement it, and finally evaluate the results, checking whether the situation has improved and the problem is solved. Evaluation closes the cycle and may start it again if the problem remains.
Selecting an alternative and decision-making are the middle steps, before implementation, and 'problem solving' is the name of the whole process, not one of its steps.
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