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The most common reason savings identified in an audit are not sustained is that

  • A.the tariff changed after the audit was completed
  • B.nobody was made accountable for holding them
  • C.the measures were technically unsound
  • D.the instruments used were inaccurate

Answer: B

Set points drift back, repairs are undone and equipment is left running because no one person's objectives include preventing it. Naming an accountable manager and giving the indicators to the people who can act on them is what makes the difference.

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