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Discussion

None of the following is a stage of the plan-do-check-act cycle except

  • A.the purchase of the measuring instruments
  • B.the appointment of the energy manager
  • C.the management review that decides the next improvements
  • D.the certification audit that is conducted by an external body

Answer: C

The management review is the acting stage, closing one cycle and directing the next. External certification, instrument purchase and appointments are all activities that support the system rather than stages of the cycle itself.

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