Discussion
Which elicitation technique records an expert thinking aloud?
Answer: C
Protocol analysis captures the expert's running commentary while solving a real case and then codes it into rules, which surfaces knowledge an interview would miss because the expert never thinks to mention it. Repertory grids, interviews and card sorting elicit different aspects. The methods are complementary, and a serious acquisition effort uses several rather than relying on any one of them. A limit that survives making every external component ideal is an intrinsic one, and worth knowing for that reason.
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