Discussion
Which observation explains why expert systems remain in use in narrow settings?
Answer: D
In regulated settings such as tax, benefits and compliance, the rules are written down already, they change only by legislation, and every decision must be justifiable line by line. That is exactly the shape a rule base fits, and no learned model matches it for auditability. Build cost, hardware needs and user extensibility are not what keeps them alive. The survival of the technology in these niches, long after the general enthusiasm faded, is a good illustration of matching a method to the structure of its problem.
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