Discussion
Statement (A) : There is no difference between Knowledge Management and Information Management
Statement (B) : Knowledge and Information are sometimes used synonymously and interchangeably.
Answer: C
The answer is (A) is false but (B) is true.
Statement (A) is false. Information management handles recorded, explicit information: acquiring, organising, storing and retrieving it. Knowledge management goes further, capturing and sharing the tacit know-how in people's heads and the organisation's practices, through communities of practice, expertise directories and the like.
Statement (B) is true as a description of usage: in everyday and even professional writing the words knowledge and information are often used loosely as if they meant the same thing, which is precisely why statement (A) is a common confusion.
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