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According to Dr. S.R. Ranganathan, reference service aimed at new readers is called :

  • A.General help to general readers
  • B.Short range reference service
  • C.Long range reference service
  • D.Initiation

Answer: D

Reference service for new readers is called Initiation.

Ranganathan described reference service in stages. Initiation introduces a fresh reader to the library: its layout, its catalogue, its rules and the arrangement of books, so that the newcomer can start using it. Only after initiation does a reader need the other forms of help.

General help to general readers is the continuing help given to readers in general. Short range reference service answers a question quickly from ready reference books, and long range reference service involves an extended search through many sources. None of these is the service for new readers.

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