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It is not a factor of internal coordination :

  • A.Ability of superiors
  • B.Skill of subordinates
  • C.Singleness of purpose
  • D.High level conferences

Answer: D

The keyed answer is high level conferences.

The key treats ability of superiors, skill of subordinates and singleness of purpose as conditions or factors on which good internal coordination depends: capable leaders, capable staff and a common aim. A high level conference is different in kind. It is a device or technique that a head of department uses to bring the parts of the organisation together, along with committees, liaison officers and staff meetings.

That is the distinction between a factor and a technique that the keyed answer rests on. I could not trace the exact textbook list of factors the paper follows, so the question depends on that list; conferences are a standard technique of coordination, which fits the key.

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