Discussion
Users education concept can be matched with :
Answer: B
User education matches the Library Orientation Programme.
User education teaches readers how to use the library and its resources: where things are, how the catalogue and classification work, and how to search databases. Its first stage is library orientation, introducing new users to the library, followed by bibliographic instruction and information literacy training.
Stock verification checks holdings against records, and stock rectification puts misplaced items back in order; both are housekeeping routines for the collection, not for users. 'Library Service Programme' is too general to name user education.
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