Discussion
Which evaluation criteria of library automation software deals with the handling of number of concurrent users ?
Answer: A
The handling of concurrent users falls under performance.
When libraries evaluate automation software, performance covers how well the system works under load: response time, speed of searching and transactions, and the number of users it can serve at the same time without slowing down.
The other criteria are about different things. Customization is how far the software can be adapted to local practice, support is the help, training and updates provided by the vendor or community, and integration is how well its modules work together and with other systems.
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