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Discussion

Match the following :

List-IList-II
(a) Transaction Processing(i) Lower Level Managers
(b) Operational control(ii) Clerical Staff
(c) Management control(iii) Top Level Managers
(d) Strategic Planning(iv) Middle Level Managers

Codes :
(a) (b) (c) (d)

  • A.(iii) (ii) (iv) (i)
  • B.(ii) (i) (iv) (iii)
  • C.(iv) (ii) (iii) (i)
  • D.(i) (ii) (iv) (iii)

Answer: B

Transaction processing is done by clerical staff (ii), operational control by lower level managers (i), management control by middle level managers (iv) and strategic planning by top level managers (iii). So the code is (ii), (i), (iv), (iii), option (B). This follows the levels of an organisation, from the clerks to the top managers. Option (A) gives transaction processing to the top level, option (C) gives it to middle managers and strategic planning to lower managers, and option (D) gives it to lower managers, so they are wrong.

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