Discussion
Theory of Psychology of human resources is developed by :
Answer: B
The answer is E. Mayo.
Elton Mayo's Hawthorne studies at Western Electric (1927-1932) showed that output depends on workers' attitudes, group norms and the attention paid to them, not only on physical conditions and pay. This founded the human relations school, which treats the psychology of the people in an organisation as the key to management.
Taylor (scientific management) treated workers through time study and incentive pay, and Fayol set out the functions and principles of administration; both belong to the classical school. Douglas McGregor (written M. Gregor here) built on the human relations approach with his Theory X and Theory Y, but the theory as a school starts with Mayo.
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