Discussion
.................... is a process of helping library employees in acquiring new skills on a continuing basis.
Answer: D
The process is Human Resources Development.
HRD is the part of personnel management concerned with developing employees' skills, knowledge and abilities on a continuing basis, through training, continuing education, job rotation, mentoring and career development. In a library it covers, for example, training staff in new technologies and services.
Total Quality Management is a philosophy of continuous improvement in quality across the whole organisation, a Management Information System supplies managers with information for decisions, and Financial Resources Management deals with budgets and funds. None of them is the process of building employees' skills.
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