Discussion
Assertion (A) : TQM promotes continuous improvement in library services.
Reason (R) : TQM is not helpful to library and information services.
Answer: B
The answer is (A) is true and (R) is false.
Assertion (A) is correct: Total Quality Management is built on continuous improvement, the Japanese kaizen, with a focus on the user, participation of all staff and decisions based on data. Libraries have applied it to improve their services.
Reason (R) contradicts this. Far from being unhelpful, TQM has been widely adopted by library and information services. With (A) true and (R) false, the options calling both true, both false or (A) false are all wrong.
No comment is present. Be the first to comment.
Loading…
Post your comment
Please log in or register to post a comment.
Examination Categories
- SSC Exams
- Banking Exams
- Teaching Exams
- Civil Services Exams
- Railways Exams
- Engineering Recruitment Exams
- Defence Exams
- State Government Exams
- Police Exams
- Insurance Exams
- Nursing Exams
- Other Government Exams
- NRA CET
- PG Entrance Exams
- Campus Placement
- MBA Entrance Exams
- CUET and UG Entrance
- Judiciary Exams
- Regulatory Body Exams
- Software Development