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The main marketing objective for the maturity stage of the PLC is what among the following mentioned options?

  • A.Harvest
  • B.Differentiation
  • C.Deletion
  • D.Maintain brand loyalty

Answer: D

Correct answer: Maintain brand loyalty

In a mature market almost everyone who wants the product already has one, so growth must come at a competitor’s expense. The objective is therefore to defend the customers already won - through brand loyalty, differentiation and service - while maximising profit. Harvesting and deletion belong to the decline stage.

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