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Discussion

Value added services means

  • A.Low cost products
  • B.High cost products
  • C.Additional services for the same cost
  • D.Giving discounts

Answer: C

Correct answer: Additional services for the same cost

A value added service is something extra supplied at no additional charge - free SMS alerts on an account, free cheque collection, extended warranty. It increases what the customer receives without changing the price, and so is a way of competing other than by discounting.

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