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Which of the following is an example of Service Marketing?

  • A.Disney setting up a park in India
  • B.Air India selling tickets on ‘Spouse Free Scheme’
  • C.Setting up an Ayurvedic Massage center
  • D.AIDS awareness campaign

Answer: C

Correct answer: Setting up an Ayurvedic Massage center

A massage centre sells a service: intangible, produced and consumed at the same moment, inseparable from the person providing it, and impossible to store. Disney’s park and Air India’s tickets involve services too, but the massage centre is the pure case; the AIDS campaign is social marketing, which sells an idea rather than a service.

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