Discussion
An unhappy employee because of ______ processes in a business can negatively affect the corporate image of the business and make the business less successful.
Answer: A
An unhappy employee because of poor communication processes in a business can harm the corporate image. Poor communication, such as unclear instructions or no feedback, is a cause of employee dissatisfaction and so affects the business badly. Frequent, instant and easy communication are all helpful qualities and would not make an employee unhappy or make a business less successful, so they do not fit the sentence. Employee unhappiness and a damaged image are both consequences of a fault, and only poor communication is a fault, whereas the other three are neutral or good.
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