Discussion
What are the bases of Japanese businesses ?
Answer: A
The bases are good service and quality products.
The passage says: 'Working hard to deliver quality products and services is hard-wired into every good Japanese business.' Quality products and service are the foundation it names.
Mass production and low cost are what the Asia-Pacific neighbours lead in, and Japanese firms have moved away from them. Demand and supply are not mentioned, and the passage says that firms excel where high quality is needed, so cost control with compromised quality is the opposite.
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