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Japanese firms believe in the principle of :

  • A.doing most of all little things right.
  • B.doing new things.
  • C.doing all little things right.
  • D.doing only few important things right.

Answer: C

The principle is doing all little things right.

The passage says small firms play a massive role 'by doing all the little things right'. The word 'all' is what matters here.

'Doing most of all little things right' and 'doing only few important things right' weaken that to 'most' or 'few'. 'Doing new things' picks up the phrase 'new ways of doing things', but the principle the firms believe in is about doing small things right.

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