Discussion
- Much of the argument that goes on around the alternative solution across because people hold different perceptions of the problem.
- One of the reasons that Japanese Managers are perceived as making superior decisions compared to Western Managers is that they spend a great deal of effort and time determining that the problem is correctly defined.
- Unfortunately, too often in the West, Managers assume that the initial definition of the situation is correct.
- Up to half the time in meetings is spent in asking. "Is this the real problem?"
Answer: A
Correct answer: 2431
2 introduces the Japanese managers' practice, 4 gives the striking detail about their meetings, 3 contrasts the West with unfortunately, and 1 gives the consequence.
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