Discussion
Characteristics of Personnel Management are :
Answer: A
The keyed answer is Maximum work capacity and job satisfaction.
Personnel management is the management of the people who do the work, and the aims usually stated for it are the best use of the workers' capacity to produce together with satisfaction for the workers in their jobs. In the home-management reading used here, that is the pairing the key picks. I could not find the exact keyed wording in a published text, so this rests on that reading and on the official key.
Option B, developing the workers' quality through training, describes an activity of personnel management, a thing it does, not a characteristic of it, which is why it is the weaker fit even though training is a real task. Co-operation and union, and freedom and time, are not features by which personnel management is described in the standard accounts.
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