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You are a receptionist at the front desk of a hospital. An emergency accident case is brought in by some people. What will you do?

  • A.First complete the admission procedure and then call the doctor on duty
  • B.Call the doctor on duty and start the admission procedure simultaneously
  • C.Inform the police and wait for the police to come
  • D.Call the doctor on duty, inform the police and start the admission procedure

Answer: D

The receptionist should call the doctor on duty, inform the police and start the admission procedure.

In an emergency the patient's life comes first, so the doctor must be called at once, while admission formalities run alongside rather than delaying treatment. An accident is also a medico-legal case, so the police must be informed as a legal requirement.

Completing admission before calling the doctor delays urgent care. Waiting for the police neglects the patient. Calling the doctor and starting admission is right as far as it goes but omits the legally required police intimation, which is why the fuller option is keyed.

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