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Which of the following is not the characteristic of bureaucracy according to Weber ?

  • A.Specialization
  • B.Flexibility
  • C.Impersonality
  • D.Hierarchy

Answer: B

Flexibility is not a characteristic of Weber's bureaucracy.

Weber's ideal type of bureaucracy has a fixed division of labour with specialised offices, a hierarchy of authority, action governed by written rules, impersonal treatment of cases, appointment and promotion on merit, and records kept in files. Its strength, in Weber's account, lies in this precision, predictability and rule-bound regularity.

Flexibility is the opposite of that rule-bound regularity; critics later pointed to rigidity as bureaucracy's weakness. Specialisation, impersonality and hierarchy are all core features of the ideal type.

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