Discussion
Statement: The higher echelons of any organization are expected to be models of observational learning and should not be considered as merely sources of reward and punishments.
Assumptions:
1. Employees are likely to be sensitive enough to learn by observing the behaviour of their bosses.
2. Normally bosses are considered as sources of reward and punishment.
Answer: E
Correct answer: Both I and II are implicit
The recommendation rests on both: that employees do learn by watching those above them, and that the higher ranks can be something more than a source of rewards and penalties. Both are implicit.
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