Discussion
Statement: The Secretary lamented that the electronic media was losing its credibility and that it should try to regain it by establishing better communications with the listeners and the viewers. He also emphasised the need for training to improve the functioning.
Courses of Action:
1. Efforts should be made to get organised feed back on the programme.
2. The critical areas in which the staff requires training should be identified.
Answer: E
Correct answer: Both I and II follow
The Secretary named two things: better communication with listeners and viewers, and training. Organised feedback answers the first and identifying where the staff need training answers the second, so both follow.
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