Discussion
Statement: Researchers are feeling agitated as libraries are not equipped to provide the right information to the right users at the right time in the required format. Even the users are riot aware about the various services available for them.
Courses of Action:
1. All the information available to the libraries should be computerised to provide faster services to the users.
2. Library staff should be trained in computer operations.
Answer: E
Correct answer: Both I and II follow
The complaint is that libraries cannot give the right information at the right time and that users do not know what is on offer. Computerising the holdings answers the first, and training the staff to use the system is what makes the computerisation work. Both follow.
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