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Discussion

Satisfaction with co-workers, promotion opportunities, the nature of work, and pay goes with high performance among those with strong growth needs. Among those with weak growth needs, no such relationship is present - and, in fact, satisfaction with promotion opportunities goes with low performance. 

This passage best supports the statement that:

 

  • A.satisfaction is an inevitable organisational variable.
  • B.job satisfaction and performance are directly and closely related.
  • C.relationship between job satisfaction and performance is moderated by growth need.
  • D.every organisation has few employees having weak growth need.
  • E.high performance is essential for organisational effectiveness.

Answer: C

Correct answer: relationship between job satisfaction and performance is moderated by growth need.

The passage reports the link twice, with opposite results. Among employees with strong growth needs, satisfaction accompanies high performance; among those with weak growth needs there is no such relationship, and satisfaction with promotion opportunities even goes with low performance.

A relationship that changes direction depending on a third variable is, by definition, moderated by it. That is why the option claiming a direct and close link is wrong - it holds for only one of the two groups.

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